Return & Refund Policy

At FashionSprints, we strive to ensure every customer is satisfied with their purchase. As our products are made on-demand and customized for each order, we kindly ask you to review our return and refund guidelines below:

1. Returns

Due to the personalized nature of our products, we do not accept returns unless the item is defective or damaged upon arrival.

• Eligibility for Returns:

  • Items must be unused, unworn, and in the same condition as received.
  • Requests must be made within 14 days of receiving the item.

• Non-Returnable Items:

  • Customized or personalized products without defects.
  • Clearance or sale items.

2. Refunds

Refunds are only issued for defective or damaged items.

• Refund Process:
  • Contact us at info@FashionSprints.com within 14 days of delivery.
  • Provide your order number, a description of the issue, and photos of the defect or damage.
  • Once approved, we will issue a refund to your original payment method within 5-7 business days.

3. Replacements

If you receive a defective or damaged item, we offer free replacements.

• Replacement Process:
  • Submit a request via email with proof of damage or defect.
  • We will ship the replacement at no additional cost.

4. Cancellations

Orders can be canceled within 24 hours of placement. After this period, production begins, and cancellations are no longer possible.

5. Contact Us

If you have any questions or concerns about your order, please reach out to us at:

• Email: info@FashionSprints.com

We appreciate your understanding and thank you for choosing FashionSprints!